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Student Support

E-mail (choose EN in the top of the form)

For requests by current and former UC students
This form is available as the sole channel for contacting Academic Management Services on-line for all academic related issues.

After you submit your request, you will receive an email confirmation with a case number. E-mail help requests generate an automatic confirmation response using a request management system (HelpdesK) that logs the request and generates a unique case # that is included in the confirmation e-mail. This number should be used to refer to the case anytime the sender contacts support services. This will allow us to process all requests faster and provide better service.
  For UC applicants
Information about offerings, help with questions regarding applications and submission of documents in electronic format.
  For UC students and those interested in career placement services
Information and clarification or any institutional contacts related to this department.


Daily from 16h to 18h During this time, several employees will be available to assist applicants and students in the following areas:
Dial 239 247 198, if you are a Student or Former Student.
Dial 239 247 195, if you are an Applicant.

In-person Assistance

At five different locations: Campus 1, 2, and 3, Faculty of Economics and Faculty of Sport Sciences and Physical Education.

See the CAMPUS MAPS of the University of Coimbra (in portuguese)

Attendance hours

Rules of Conduct for this support

  • The same priority applies to all lines.
  • There is a three number allowance [no one will be helped that has any number more than three less than the current number].
  • If you have a priority status covered by the Administrative Procedures Policy, please go to one of the assistance desks covering the subject you need to discuss. You will be helped as soon as the person being attended is finished.
  • Only 100 numbers will be available per day, whenever it appears that there are more students than can be assisted before closing.
Holidays in 2017:
  • Carnival (Carnaval) | Easter (Páscoa) | "Queima das Fitas | from 17/07/2017 until 15/09/2017 | Christmas (Natal)
Campus I General support for all UC students See MAP
  • Monday to Friday, from 9:30h to 13h

During holidays: Monday to Friday, from 9:30h to 16h.

Palácio dos Grilos Rua da Ilha Universidade de Coimbra, Pólo I 3004 - 531 Coimbra  
Campus II General support for all UC students See MAP
  • Monday, Tuesday, Thursday and Friday, from 13h to 17h
  • Wednesday , from 9:30h to 13h

During holidays: Monday to Friday, from 13h to 17h.

Edifício Central da FCTUC Rua Sílvio Lima Universidade de Coimbra - Pólo II 3030-790 Coimbra  
Campus III General support for all UC students See MAP
  • Monday, from 9:30 to 12:00h and
  • Thursday, from 13:00h to 17:00h.


Unidade Central - Pólo das Ciências da Saúde Azinhaga de Santa Comba 3000 - 548 Coimbra  
FEUC Support for FEUC students only See MAP
  • Monday and Friday, from 13:00h to 17:00h and 
  • Tuesday and Thursday, from 9:30h to 13h.


Avenida Dias da Silva, 165 3004 - 512 Coimbra  
FCDEFUC Support for FEUC students only See MAP
  • Friday, from 9:30 to 12:00h and from 13:00h to 17:00h.


Estádio Universitário de Coimbra Pavilhão 3 3040-156 Coimbra