The requests for problem resolution of the Computer park of FEUC must always be done to email@example.com whenever possible.
If the problem is related to the use of the e-mail or to the network, contact may be made by phone or in person.
Some requests demand that the user is present (for security reasons) at the Helpdesk service, as in the case of opening e-mail accounts or change of passwords*.
must be addressed to: firstname.lastname@example.org
IMPORTANT: the user must do
"Reply", whenever he/she wants to exchange messages regarding the same problem with the Helpdesk team.
Internal extension: 500215. The timetable is indicated below.
The Helpdesk service is open from Monday to Friday;
* STUDENTS - show Student Card or Certificate of Application.
For security reasons, we don't give passwords either by e-mail, telephone or to other people.