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Short bio

Carlos F. Gomes is Associate Professor with Aggregation (academic degree required to hold Full Professor positions) in Operations Management at Faculty of Economics - University of Coimbra. He is researcher at the ISR-Institute of Systems and Robotics Coimbra, and at the CeBER - Center for Business and Economics Research.

He received a PhD in Management, an MSc in Business Management, a postgraduate certificate of Advanced Studies in Industrial Quality and International Business, and a BS in Electrical Engineering, all from the University of Coimbra. 

Currently, he is Co-coordinator of PhD Program in Business Management. 

His publications include several dozens of articles in peer-reviewed international journals (Service Industries Journal, International Journal of Production Research, International Journal of Production and Operations Management, Journal of Air Transport Management, Personnel Review, Project Management Journal, Cross Cultural Management, among other journals). He also published several dozens of papers in proceedings of professional meetings, and several book chapters.

Supervision of PhD Students

(ongoing) The impact of internal control on the organizational performance of universities
Business Management
(ongoing) The influence of knowledge management, human capital and management control systems on the organizational performance
Business Management
(ongoing) The impact of the strategic management process on the performance of public organizations
Business Management
(2017) Management accounting systems and SME Performance: information characteristics and contingent factors
Business Management
(2017) Multidimensional analysis of airports performance
Business Management
(2014) Determinants of tax morale in Portugal: an analysis based on a structural equations model
Business Management
(2013) Performance measurement systems in SME: factors influencing implementation and use
Business Management
(ongoing) Performance in supply chain operations from a knowledge management perspective
Business Management
(ongoing) Organizational Learning and Performance: influences of Measurement and Management
Business Management

Publications

(2019) Gestão de Operações, 3.ª edição revista e aumentada. Coimbra: Edição Vida Económica.
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(2015) Dimensionality and relevance of maintenance performance measures.
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(2016) Tax Morale Dimensions Analysis in Portugal and Spain.
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(2015) Promoting the consistency between business strategies followed by manufacturing organizations and their performance measurement approach: An empirical investigation.
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(2016) Extent of utilization of human performance measures in manufacturing and service organizations: Impact on financial and competitive measures.
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(2016) Measuring Performance in Complex Settings: An Exploratory Study of the Practices in the Airport Sector.
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(2017) Performance Measurements Utilization: Iranian versus Portuguese Manufacturing Organizations.
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(2019) Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination. Tourism Management Perspectives, 31, 145-158.
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(2019) Towards excellence in managing the public-sector project cycle: a TQM context. International Journal of Public Sector Management, 32, 207-228.
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(2019) Information technology and the supply chain integration: a business executives' context. International Journal of Business Information Systems, 30, 277-299.
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(2018) Exploring competitive strategic performance consistency in service organizations. Measuring Business Excellence, 22, 165-182.
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(2018) Performance measurement practices in airports: Multidimensionality and utilization patterns. Journal of Air Transport Management, 70, 113-125.
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(2017) Fatores determinantes da moral tribuária em Portugal: aplicação de um modelo de equações estruturais. Revisores e Auditores- Revista da Ordem dos Revisores Oficiais de Contas, 75, 50-66.
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(2017) Toward promoting effective strategic performance: the relevance of the alignment of performance measurement and competitive strategic choices. International Journal of Business Excellence, 12, 329.
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(2016) Performance Management in Iranian Manufacturing Organizations: Practices and Culture. International Journal of Business Excellence, 10, 329-353.
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(2016) Performance Measurement in Airport Settings: A Systematic Literature Review. Benchmarking An International Journal, 24, 1027-1050.
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(2016) Changing role of maintenance in business organisations: measurement versus strategic orientation. International Journal of Production Research, 54, 3329-3346.
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(2016) Measuring airport service quality: A multidimensional approach. Journal of Air Transport Management, 53, 85-93.
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(2015) The Gap between Business Education and Business Expectations: The Case of Morocco. Journal of Applied Business and Economics, 17.
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(2016) The role of people and social context in promoting the IT organizational performance: evidence from Portugal. Personnel Review, 45, 1087-1107.
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(2015) A win-win approach to promoting cooperation between business organisations and business education: the role of internships. International Journal of Process Management and Benchmarking, 5, 499.
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(2015) Capabilities as components of competitive strategy in the Portuguese service sector. International Journal of Services and Operations Management, 20, 302.
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(2015) The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport. Journal of Air Transport Management, 44-45, 77-81.
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(2015) Enhancing organisational performance through information technology: an organisational and social strategic context. International Journal of Business Information Systems, 20, 95.
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(2015) Toward education and training the human resources: meeting the challenge through a joint-venture process approach between the public and private sectors. International Journal of Process Management and Benchmarking, 5, 387.
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Contacts

Address

Faculdade de Economia
Universidade de Coimbra
Av. Dias da Silva, 165
3004-512
Portugal

Web and Email

Email
cfgomes@fe.uc.pt