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"Measuring Airport Service Quality: A Multidimensional Approach"

Publication date: 03-05-2016 15:01

Publicação Journal Air Transport Management
Publicação Journal Air Transport Management

Bezerra, George L. e Gomes, Carlos F. (2016), “Measuring Airport Service Quality: A Multidimensional Approach”, Journal of Air Transport Management, 53, pp. 85-93.