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Assistance by Email

31 july, 2024

The assistance by email, concerning the activity of the Academic Management Services, is carried out by means of an online form.

By means of this form it is possible to request information about academic issues, submit suggestions, complaints and acknowledgements.

If you want to submit a request, please access InforEstudante and select the option "Academic Service » Requests".

► Regarding requests for reappraisal, exceptional situation or other request that is not covered by InforEstudante, please access the Email Form |Académicos UC and select in "Request Type" the option "Not included in InforEstudante".
If you want to request a document, please access InforEstudante and select the option "Academic Service » Documents".

► If the document you want is not available in the options provided at InforEstudante, please use the Email Form | Académicos UC

All these contacts are associated with the request management system (HelpdesK system) that registers the message and returns to the requester an automatic email with the request's number (ticket).

Whenever you want to obtain or add more information regarding your request, you must "Reply" to that email so that it is integrated into the initial request.