Carlos F. Gomes Full member
Carlos F. Gomes is Associate Professor with Aggregation (academic degree required to hold Full Professor positions) in Operations Management at the Faculty of Economics - University of Coimbra. He is a full member of the CeBER - Center for Business and Economics Research and a former researcher of the ISR-Institute of Systems and Robotics Coimbra.
He received a PhD in Management, an MSc in Business Management, a postgraduate certificate of Advanced Studies in Industrial Quality and International Business, and a BS in Electrical Engineering from the University of Coimbra.
Currently, he is the Co-coordinator of PhD Program in Business Management.
His publications include several dozens of articles in peer-reviewed international journals (Service Industries Journal, International Journal of Production Research, International Journal of Production and Operations Management, Journal of Air Transport Management, Personnel Review, Project Management Journal, Cross-Cultural Management, among other journals). He also published dozens of papers in proceedings of professional meetings and several book chapters.
PhD supervision
The impact of internal control on the organizational performance of universities(Em curso)
Aline Duarte Moraes Castelo
Supervision
The influence of administrative reforms on public organizations: Mechanisms for improving government performance(2021)
Samuel Castelo
Supervision
Management accounting systems and SME Performance: information characteristics and contingent factors(2017)
Elsa do Carmo Santos Pedroso
Supervision
Multidimensional analysis of airports performance(2017)
George Bezerra
Supervision
Determinants of tax morale in Portugal: an analysis based on a structural equations model(2014)
Cristina Isabel Branco de Sá
Supervision
Performance measurement systems in SME: factors influencing implementation and use(2013)
César Faustino da Silva Bastos
Supervision
Performance in supply chain operations from a knowledge management perspective(Em curso)
Adriana Vigolvino de Medeiros
Supervision
Digital Transformation and Sustainable Development Challenges for Organisations: The Roles of Quality, Organisational Excellence and Competitiveness(2025)
Joana Morgado Oliveira
Supervision
Publications
Critical factors for the success of Sustainable Development Goal 12 in the digital transformation era: The effect of ISO 14001. Business Strategy and the Environment.(2024)
Critical factors for the success of Sustainable Development Goal 12 in the digital transformation era: The effect of ISO 14001. Business Strategy and the Environment, 34, 788-803.(2025)
Disentangling the effects of top management on management accounting systems utilization. International Journal of Accounting Information Systems, 53, 100678.(2024)
Discerning interrelationships among management accounting systems, organizational variables, and managerial performance. SN Business & Economics, 4, 102.(2024)
Gestão Operacional de Empresas - Instrumentos para Melhoria do Desempenho Organizacional. Actual Editora.(2024)
The role of performance measurement and management systems in changing public organizations: An exploratory study. Public Money & Management, 44, 399-406.(2024)
Leveraging digital transformation on the path to sustainable development: the role of excellence models. Business Process Management Journal, 30, 1340-1366.(2024)
Exploring the Interrelationship Among Management Accounting Systems, Decentralization, and Organizational Performance. In: Lăcrămioara Radomir, Raluca Ciornea, Huiwen Wang, Yide Liu, Christian M. Ringle, Marko Sarstedt (Ed.), State of the Art in Partial Least Squares Structural Equation Modeling (PLS-SEM) - Methodological Extensions and Applications in the Social Sciences and Beyond, (pp 345-352). Springer.(2023)
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The role of dynamic capabilities on the effectiveness of organizational changes in public sector. Academia Revista Latinoamericana de Administración, 36, 535-552.(2023)
Excellence models beyond total quality management: inception, thematic structure and forthcoming paths. Total Quality Management & Business Excellence, 35, 137–169.(2023)
The role of performance measurement and management systems in changing public organizations: An exploratory study. Public Money and Management.(2023)
Exploring the Interrelationship Among Management Accounting Systems, Decentralization, and Organizational Performance. 345 – 352.(2023)
The current role of management accounting: Paradigm shift and future challenges. Journal of Accounting & Organizational Change, 20, 307-333.(2023)
Influence of digital capabilities on sustainable performance: The mediation effect of excellence internalization.(2023)
A medição de desempenho nas instituições de ensino superior e os desafios de desenvolvimento sustentável.(2022)
Exploring the Interrelationship among Management Accounting Systems, Decentralisation, and Organisational Performance.(2022)
The influence of competitive environment uncertainty on the management accounting system's effectiveness.(2022)
Medição de desempenho nas instituições de ensino superior: A percepção dos docentes.(2022)
Medição de Desempenho nas Instituições de Ensino Superior – Influência aa Eficácia Organizacional.(2022)
The emerging organizational role of the maintenance function: a strategic perspective. Journal of Quality in Maintenance Engineering, 27, 144-168.(2021)
The influence of top managers support on the utilization of management accounting systems: The mediation role of intangible resources.(2021)
The role of management accounting in promoting organizational performance: A literature review. In: da Silva, Patrícia Pereira, Jorge, Susana, Sá, Patrícia Moura e (Ed.), Emerging Topics in Management Studies, (pp 189-207). Coimbra: Imprensa da Universidade de Coimbra.(2020)
Antecedents and consequences of passenger satisfaction with the airport. Journal of Air Transport Management, 83, 101766.(2020)
Management accounting systems: an organizational competitive performance perspective. Benchmarking: An International Journal, 27, 1843-1874.(2020)
Organisational performance management: Trends, challenges, and solutions. In: da Silva, Patrícia Pereira, Jorge, Susana, Sá, Patrícia Moura e (Ed.), Emerging Topics in Management Studies, (pp 167-188). Coimbra: Imprensa da Universidade de Coimbra.(2020)
The effectiveness of management accounting systems in SMEs: a multidimensional measurement approach. Journal of Applied Accounting Research, 21, 497-515.(2020)
Reforma Administrativa e Desempenho Governamental - O Efeito Mediador da Gestão e Medição de Desempenho.(2020)
Influence of management accounting information on managerial performance: The moderator effect of competitive environment.(2019)
Gestão de Operações, 3.ª edição revista e aumentada. Coimbra: Edição Vida Económica.(2019)
Information technology and the supply chain integration: a business executives' context. International Journal of Business Information Systems, 30, 277-299.(2019)
Towards excellence in managing the public-sector project cycle: a TQM context. International Journal of Public Sector Management, 32, 207-228.(2019)
Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination. Tourism Management Perspectives, 31, 145-158.(2019)
Exploring competitive strategic performance consistency in service organizations. Measuring Business Excellence, 22, 165-182.(2018)
Performance measurement practices in airports: Multidimensionality and utilization patterns. Journal of Air Transport Management, 70, 113-125.(2018)
Fatores determinantes da moral tribuária em Portugal: aplicação de um modelo de equações estruturais. Revisores e Auditores- Revista da Ordem dos Revisores Oficiais de Contas, 75, 50-66.(2017)
Performance Measurements Utilization: Iranian versus Portuguese Manufacturing Organizations. Proceedings of 46th Annual Meeting of the Western Decision Science Institute.(2017)
Toward promoting effective strategic performance: the relevance of the alignment of performance measurement and competitive strategic choices. International Journal of Business Excellence, 12, 329.(2017)
Changing role of maintenance in business organisations: measurement versus strategic orientation. International Journal of Production Research, 54, 3329-3346.(2016)
Tax Morale Dimensions Analysis in Portugal and Spain. 18th International Conference on Business, Finance, Economics and Management.(2016)
Extent of utilization of human performance measures in manufacturing and service organizations: Impact on financial and competitive measures. Proceedings of the North American Management Society - MBAA International Conference.(2016)
Measuring Performance in Complex Settings: An Exploratory Study of the Practices in the Airport Sector. Atas da XXX ANPET - Congresso de Pesquisa e Ensino em Transportes.(2016)
Performance Measurement in Airport Settings: A Systematic Literature Review. Benchmarking An International Journal, 24, 1027-1050.(2016)
Measuring airport service quality: A multidimensional approach. Journal of Air Transport Management, 53, 85-93.(2016)
The role of people and social context in promoting the IT organizational performance: evidence from Portugal. Personnel Review, 45, 1087-1107.(2016)
Performance Management in Iranian Manufacturing Organizations: Practices and Culture. International Journal of Business Excellence, 10, 329-353.(2016)
The Gap between Business Education and Business Expectations: The Case of Morocco. Journal of Applied Business and Economics, 17.(2015)
Dimensionality and relevance of maintenance performance measures. 46th Annual Meeting of the Decision Science Institute.(2015)
Promoting the consistency between business strategies followed by manufacturing organizations and their performance measurement approach: An empirical investigation. North American Management Society - MBAA 2015 International Conference.(2015)
Toward education and training the human resources: meeting the challenge through a joint-venture process approach between the public and private sectors. International Journal of Process Management and Benchmarking, 5, 387.(2015)
The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport. Journal of Air Transport Management, 44-45, 77-81.(2015)
Enhancing organisational performance through information technology: an organisational and social strategic context. International Journal of Business Information Systems, 20, 95.(2015)
Capabilities as components of competitive strategy in the Portuguese service sector. International Journal of Services and Operations Management, 20, 302.(2015)
A win-win approach to promoting cooperation between business organisations and business education: the role of internships. International Journal of Process Management and Benchmarking, 5, 499.(2015)
Contacts
Address
Faculdade de EconomiaUniversidade de Coimbra
Av. Dias da Silva, 165
3004-512 Coimbra
Portugal