Assistant Professor at the Faculty of Economics of the University of Coimbra (FEUC). PhD in Business Management and Organization, in the area of Science Systems in Organizations, in the University of Coimbra (2008); Master of Science in Information Management in Organizations, in the area of Scientific Management Methods (1998); graduated in Business Management and Organization (1994).
His current teaching activities are: Health Governance (MsC), Governance in Health Organizations (MsC), Knowledge Management (PhD), Knowledge and Innovation in Public Administration (MsC), Laboratory of Applied New Technologies (MsC), Management Health Innovation (iet Health - Health Care Entrepreneurship), Methods Laboratory - Excel for Data Analysis and Visualization (MsC), Advanced Excel Applied to Management (APEU), Multimedia. In the past he also had teach subjects related with the following units: Computers, Database Systems, Excel Programming (VBA), Information Technology in Organizations, Information Technologies, Introduction to Information Systems, Information Systems in Organizations, Operational Research.
Researcher of the Centre for Business and Economics Research (CeBER), since 2016, and the Centre of Health Studies and Research of the University of Coimbra (CEISUC), since February 1998; contributor of the Portuguese Observatory of Health Systems (OPSS), since is foundation in June 2001. President of the Association for University Extension/Faculty of Economics, University of Coimbra, since May 2015; member of the CEISUC Directive Board, between 2000 to 2008 and 2013 to 2017); member of the Directive Board of the Portuguese Health’s Economics Association (APES) between 2003-2008.
His main research interests focus in the following areas: governance (health governance, hospital governance, clinical governance); health outcomes measurement, health systems and health policies; evidence-based health decision making; knowledge management, information systems and eHealth; knowledge and innovation in the public sector.
He has been actively involved in various national and international research projects (related with the main research interests), consulting and other specialized services, and civic intervention. He is the author and co-author of several books, book chapters, articles in national and international journals with scientific arbitration, and abstracts published in minutes of scientific meetings. He has authored and co-authored several oral communications and poster communications at national and international scientific meetings with arbitration and oral communications by invitation.
PhD supervision
Hybrid management in public hospital governance: Physicians as managers(Em curso)
Francisco Edinaldo Lira de Carvalho
Supervision
Integrative Evaluation of Multidimensional Performance and Multicriteria Decision(2019)
Galba Freire Moita
Supervision
Projects
Building Capacity in the Centre Region for Precision Medicine, Based on Genomics
CENTRO2020 (CENTRO-08-5864-FSE-000039)
Publications
Avaliação de Qualidade e Satisfação na Experiência de Usuários de Saúde: Validação Transcultural de Instrumento Internacional Aplicado ao SUS. Avaliação em Saúde na Perspectiva Transdisciplinar.(2024)
Cluster Engineering & Tooling: da importância na Região Centro à inserção na cadeia de valor global. RPER, 11-29.(2023)
Cluster Engineering & Tooling: From the Importance in the Centro Region to its Insertion in the Global Value Chain; [Cluster Engineering & Tooling: Da Importância na Região Centro à Inserção na Cadeia de Valor Global]. Revista Portuguesa de Estudos Regionais, 11 – 29.(2023)
Consumption of Non-Prescribed Drugs in Portugal During the Pandemic in 2021. International Journal of Public Health, 68, 1606021.(2023)
Analysis and Conceptualization of Healthcare Systems and Training in the Context of Technological Innovation and Personalization. In: Kriksciuniene, Dalia, Sakalauskas, Virgilijus (Ed.), Intelligent Systems for Sustainable Person-Centered Healthcare. Intelligent Systems Reference Library, Vol. 205, (pp 3-22). Springer.(2022)
A prática centrada na pessoa: da idiossincrasia do cuidar à inovação em saúde. Cadernos de Saúde Pública, 38.(2022)
An Overview of Measurement Systems and Practices in Healthcare Systems Applied to Person-Centred Care Interventions. In: Kriksciuniene, Dalia, Sakalauskas, Virgilijus (Ed.), Intelligent Systems for Sustainable Person-Centered Healthcare. Intelligent Systems Reference Library, Vol .205, (pp 119-143). Springer.(2022)
Advancement of Efficiency Evaluation for Healthcare. In: Kriksciuniene, Dalia, Sakalauskas, Virgilijus (Ed.), Intelligent Systems for Sustainable Person-Centered Healthcare. Intelligent Systems Reference Library, Vol. 205, (pp 91-118). Springer.(2022)
Person-Centred Care Implementation: Design and Evaluation Considerations. In: Kriksciuniene, Dalia, Sakalauskas, Virgilijus (Ed.), Intelligent Systems for Sustainable Person-Centered Healthcare. Intelligent Systems Reference Library, (pp 35-51). Springer.(2022)
Interações entre as políticas públicas e o sistema de saúde. In: Sousa, Fernando, Frederico, Manuel (Ed.), Gerir com qualidade em saúde, (pp 75-88). Lídel.(2022)
Supporting Innovative Person-Centred Care in Financially Constrained Environments: The WE CARE Exploratory Health Laboratory Evaluation Strategy. International Journal of Environmental Research and Public Health, 17, 3050.(2020)
Primary health care patient satisfaction: Explanatory factors and geographic characteristics. International Journal for Quality in Health Care, 32, 93-98.(2020)
Drivers for emigration among healthcare professionals: Testing an analytical model in a primary healthcare setting. Health Policy, 124, 751-757.(2020)
Construção de um modelo de avaliação por profissionais e gestores de saúde: validação e consolidação de dimensões e indicadores de performance em serviços e unidades de saúde do SUS. Revista do Serviço Público, 71, 540-581.(2020)
New trends in (de) centralization policies in the Portuguese NHS -New trends in (de) centralization policies in the Portuguese NHS -. Emerging topics in Management Studies, (pp 347-376). Imprensa da Universidade de Coimbra.(2020)
Innovative vs. non-innovative manufacturing SMEs: do strategies and goals differ. International Journal of Business Innovation and Research, 19, 251-284.(2019)
Quality Saúde – uma adaptação transcultural multicêntrica dos constructos da escala Servqual de satisfação para o SUS, por translação de conhecimento de especialistas e usuários. Revista do Serviço Público, 70, 325-364.(2019)
Validação colaborativa de macrodimensões e indicadores-chave para avaliação de performance de serviços de saúde no Brasil. Saúde em Debate, 43, 232-247.(2019)
Improving quality in Portuguese primary care using geographical and patient satisfaction data. Livro de resumos, 15ª Conferência Nacional de Economia da Saúde.(2017)
Cuidados em Saúde primários: Governança e inovação em saúde em Portugal. In: Jorge, Salete Bessa, Bezerra, Indara Cavalcante, Leitão, Ilse Maria Tigre Arruda (Ed.), Pesquisa em Saúde no contexto do cuidado, redes de atenção, fluxos e avaliação: multiplicidades de olhares, (pp 458-499). Fortaleza: Universidade Estadual do Ceará, Editora UECE.(2017)
From New Public Management to New Public Services: Challenges for Hospital Governance and Lean and Hybrid Management. In: Machado, C., Davim, Paulo (Ed.), Green and Lean Management, (pp 161-187). Cham, Switzerland: Springer.(2017)
Transparency and accountability in health systems – Meanings and dimensions for different countries. Gaceta Sanitaria 2017; Vol 316 (Especial Congreso 1). 392.(2017)
Does transparency and accountability in health systems means the same for different countries?. Livro de resumos, 15ª Conferência Nacional de Economia da Saúde,.(2017)
What new insights to improve equity bring geographical data when applied to patient satisfaction?. Gaceta Sanitaria 2017; Vol 316 (Especial Congreso 1). 394.(2017)
A voz dos utilizadores dos cuidados de saúde primários da região de Lisboa e Vale do Tejo, Portugal. Ciência & Saúde Coletiva, 22, 747-758.(2017)
The voice of primary care patients in the Lisbon and Tagus Valley region of Portugal [A voz dos utilizadores dos cuidados de saúde primários da região de Lisboa e Vale do Tejo, Portugal]. Ciencia e Saude Coletiva, 22, 747-758.(2017)
A importância das bases de dados na gestão do conhecimento em saúde. Revista Portuguesa de Cirurgia, II, 39-41.(2016)
Deigning Down or Learning Up? Lack of Voice and Dialogue in Change Management of Public Hospitals. In: Machado, C., Davim, Paulo (Ed.), Organizational Management, (pp 205-228). London: Palgrave Macmillan UK.(2016)
Desempenho Económico e Financeiro dos Hospitais Empresarializados - Uma Análise Regional no Período entre 2007 e 2011. Revista Portuguesa de Estudos Regionais, 43, 89-105.(2016)
Economic and financial performance of corporatized hospitals - a regional analysis between 2007 and 2011. Revista Portuguesa de Estudos Regionais, 43, 89-105.(2016)
Fatores explicativos do consumo de medicamentos não sujeitos a receita médica em Portugal. Acta Farmacêutica Portuguesa, 4, 53-66.(2015)
Contacts
Address
Faculdade de EconomiaUniversidade de Coimbra
Av. Dias da Silva, 165
3004-512 Coimbra
Portugal