Filipe Coelho Full member
Filipe Coelho has a degree in Economics from the University of Coimbra (1992), a master's degree in Management from ISCTE (1995), and a PhD in management from the University of Manchester (2000). Currently, he is a full Professor with Habilitation, teaching marketing courses at the bachelor and master levels, and other courses at the doctoral level.
He is focused on explaining the behaviour of individuals in marketing contexts, namely consumers (both at an individual and at an aggregate, country level), and Marketing employees, most of whom spend a great part of their time interacting with customers Not surprisingly, his research is relatively multidisciplinary, as it draws on theoretical perspectives emanating from diverse fields, such as psychology, economics, organizational behaviour, and human resource management, to explain the behaviour of marketing employees (such as frontline employees and export managers), as well as consumers. In this context, he has been investigating issues such as how certain psychological traits of firm decision-makers are related to export decisions; how social media managers' characteristics and firms’ internal arrangements influence social media outcomes; the creativity of frontline employees and employees in public administration; consumers’ adoption of green behaviors as well as their financial decisions and practices; consumer brand-relationships and online decision processes; the well-being of individuals; and the environmental performance of countries. The study of these issues has been conducted with researchers from various universities.
He has published in journals such as Journal of Business Research, European Journal of Marketing, Journal of Retailing, Journal of Service Research, Psychology & Marketing, International Journal of Contemporary Hospitality Management, International Journal of Human Resources Management, Industrial Marketing Management, European Business Review, Journal of Services Marketing, International Journal of Selection and Assessment, Service Industries Journal, among others.
He has also been serving as a referee for numerous international journals.
PhD supervision
Mindfulness, Job Relational Characteristics and Creativity(2020)
Luís Miguel Machado
Supervision
Strategic Determinants of Adaptability(2018)
José Manuel Marques Pinheiro
Supervision
Determinants and consequences of love for a brand: an empirical study(2016)
Cristela Maia Bairrada
Supervision
Emotional intelligence and creativity: an empirical study(2015)
Maria do Céu Colaço Santos
Supervision
Antecedents and consequences of organizational creativity(2014)
Diogo Zapparoli Manenti
Supervision
Internal determinants of innovation and exportation performance in industrial Brazilian companies(2013)
Maria da Penha Braga Costa
Supervision
Social Skills and the Creativity of Frontline Service Employees(Em curso)
Murilo Rodrigues dos Santos
Supervision
Brand building: Product Placement versus Yotube Ads(Em curso)
Renata Montojos Tourinho Neto
Supervision
Building strong customer-brand relationships in services(Em curso)
Patricia Milene Cardoso
Supervision
Technological platforms, risk, and customer service(Em curso)
Omar Dias
Supervision
Determinants of entrepreneurial intentions and entrepreneurial performance(Em curso)
Kapeth Costa
Supervision
Psychological Traits and Workplace Informal Learning Strategies: The Mediating Role of Intrinsic Motivation(2021)
Sergio Santoro
Supervision
Impulsive buying(Em curso)
Lorena Godinho Bellora
Supervision
The antecedents of radical and incremental creativity in employees and teams(2024)
Avilton Júnior
Supervision
Publications
Will trust move mountains? Fostering radical ideas in public organizations. Journal of Public Administration Research and Theory.(2024)
Is there a happy culture? Multiple paths to national subjective well-being. Kyklos, 76, 613 – 641.(2023)
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Social media managers’ customer orientation, service climate and social media followers’ willingness to pay: moderated mediation model with triadic data. European Journal of Marketing, 57, 1130 – 1160.(2023)
Do goal orientations really influence performance?. International Journal of Retail and Distribution Management, 51, 262 – 283.(2023)
How regulatory focus shapes pro-environmental behaviour: evidence from Portugal. Journal of Marketing Management, 39, 167 – 192.(2023)
Mindfulness and Frontline Employees’ Creativity: The Mediating Effect of Intrinsic Motivation and Creative Process Engagement. 355 – 378.(2023)
Competitive psychological climate, conflict and psychological contract breach. European Management Review, 20, 561-575.(2023)
Mindfulness and Frontline Employees' Creativity: The Mediating Effect of Intrinsic Motivation and Creative Process Engagement. In: Springer Proceedings in Business, Economics. Springer, Singapore. (Ed.), Rethinking Management and Economics in the New 20's., (pp 355-378).(2023)
Personal values and impulse buying: The mediating role of hedonic shopping motivations. Journal of Retailing and Consumer Services, 72, 103236.(2023)
Mind (for) the water: An indirect relationship between mindfulness and water conservation behavior. Journal of Consumer Behaviour, 21, 673-684.(2022)
Control mechanisms, management orientations, and the creativity of service employees: Symmetric and asymmetric modeling. Journal of Business Research, 132, 753-764.(2021)
Regulatory Focus, Money Attitudes and Financial Literacy: Evidence from Portuguese Young Adults. Journal of Family and Economic Issues, 615–625.(2020)
Functional brand qualities and perceived value: The mediating role of brand experience and brand personality. Psychology & Marketing, 37, 41-55.(2020)
Employee adaptive and proactive service recovery: a configurational perspective. European Journal of Marketing, 54, 1581-1607.(2020)
Mindfulness, Money Attitudes, and Credit. Journal of Consumer Affairs, 53, 424-454.(2019)
Personal values and the features of psychological contracts. International Journal of Organizational Analysis, 27, 1111-1123.(2019)
Regulatory focus, consumer values, and pro-environmental behaviors. Atas da IAREP 2018 Conference, Londres, Reino Unido, 19 a 22 de Julho.(2018)
Relational job characteristics and the creativity of service employees. Atas da IAREP 2018 Conference, Londres, Reino Unido, 19 a 22 de Julho.(2018)
Antecedents and outcomes of brand love: utilitarian and symbolic brand qualities. European Journal of Marketing, 52, 656-682.(2018)
Personality and the creativity of frontline service employees: linear and curvilinear effects. The International Journal of Human Resource Management, 29, 2580-2607.(2018)
Affect and the adoption of pro-environmental behaviour: A structural model. Journal of Environmental Psychology, 54, 127-138.(2017)
Mood regulation, customer participation, and customer value creation in hospitality services. International Journal of Contemporary Hospitality Management, 29, 3063-3081.(2017)
Comportamentos ambientais da população de Estarreja. In: Pires, Sara Moreno, Aragão, Alexandra, Fidélis, Teresa, Mendes, Ireneu (Ed.), Indicadores de Desenvolvimento Sustentável: Instrumentos Estratégicos e Inovadores para Municípios Sustentáveis - O caso de Estarreja, (pp 239-257). Coimbra: Instituto Jurídico | Universidade de Aveiro | OHMI-Estarreja - CNRS-INEE-LabEx DRIIHM.(2017)
Who Feels Credit Constrained in Europe? The Role of Social Capital. Journal of Consumer Affairs, 51, 380-405.(2017)
Mindfulness and Borrowing Intentions. Atas da IAREP 2017 Conference – Leveraging behavioral insights.(2017)
Regulatory Focus and Financial Literacy. Atas da IAREP 2017 Conference – Leveraging behavioral insights.(2017)
Mindfulness and Employee Creativity: Evidence from services.. Atas da IAREP 2017 Conference – Leveraging behavioral insights..(2017)
Mindfulness and frontline employees' creativity: The mediating effect of intrinsic motivation and creative process engagement. Atas da 46ª Annual Conference of the European Marketing Academy (EMAC).(2017)
The Relationship Between Personality and the Creativity of Frontline Employees: Evidence from Services. In: Groza, M. D., Ragland, C. B. (Ed.), Marketing Challenges in a Turbulent Business Environment, (pp 589-590). Springer International Publishing.(2016)
Determinantes e consequências do amor pela marca: Uma análise da autoestima enquanto variável moderadora. XXV Jornadas Hispanolusas de Gestión Científica.(2015)
The influence of mood regulatory processes on customer participation and customer value creation: Evidence from the hospitality industry. EMAC 2015.(2015)
Antecedents of brand love: utilitarian and symbolic brand qualities. 44th EMAC Annual Conference.(2015)
Capabilities, innovation, and overall performance in Brazilian export firms. Revista de Administração Mackenzie, 16, 76-108.(2015)
Control mechanisms and goal orientations: evidence from frontline service employees. European Journal of Marketing, 49, 350-371.(2015)
Product involvement, price perceptions, and brand loyalty. Journal of Product & Brand Management, 24, 349-364.(2015)
Contacts
Address
Faculdade de EconomiaUniversidade de Coimbra
Av. Dias da Silva, 165
3004-512 Coimbra
Portugal